CRM Expertise

As your Virtual Assistant, I take on tasks you don't have time for, allowing you to focus on your core business activity. I can help you with:

• Organize and filter emails, respond to inquiries, and manage inboxes to ensure important messages are prioritized.
• Set up autoresponders and create email templates for common responses.

• Schedule appointments, meetings, and events.
• Send reminders and ensure there are no scheduling conflicts.
• Coordinate with other team members or clients for availability.

• Research and book flights, hotels, and rental cars.
• Create detailed itineraries, including reservations and travel confirmations (personal + Business).

• Input, update, and manage data in spreadsheets, databases, or CRMs.
• Prepare reports based on the data collected.

• Create and format documents, reports, presentations, and spreadsheets.
• Proofread and edit documents to ensure they are error-free.

• Starting from CAD $45 per hour.
• Custom package available. Please email me to inquire more on the pricing. 
• All services are available globally to support clients wherever you may be.

• We start with a discovery call to understand your business and needs. 
• Based on the information provided, I formulate a tailored based plan for each week.
• We make changes to the plan depending on the priority each week.
• I will dedicate a total of 10+ hours biweekly depending on the workload. 

Still considering if I’m the right fit for your project? Feel free to reach out—I’ll be glad to answer any questions.

I help businesses, brands, and individuals manage their social media presence. As your social media manager, I will create, curate, and schedule content, engage with the audience, monitor analytics, and implement strategies to grow and maintain an online following:

• Develop content strategies that align with your brand and goals.
• Create visually appealing graphics, videos/reels, and written posts using tools like Canva, Adobe Spark, or Photoshop.
• Write engaging captions, hashtags, and call-to-actions that resonate with your target audience.
• Plan content around holidays, special events, or product launches to maximize engagement.

• Use scheduling tools (like Hootsuite, Buffer, Meta Business Suite, or Later) to plan and automate posts across various platforms (Instagram, Facebook, Twitter, LinkedIn, etc.).
• Ensure posts are published at optimal times when the target audience is most active.
• Maintain a consistent posting schedule to keep the audience engaged.

• Monitor and respond to comments, messages, and reviews in a timely and professional manner.
• Engage with followers by liking, commenting, and sharing user-generated content.
• Foster community by creating polls, Q&A sessions, and interactive stories or posts.
• Manage any negative comments or situations with tact and professionalism.

• Track key performance metrics such as likes, shares, comments, follower growth, and website traffic.
• Use analytics tools provided by social platforms (e.g., Facebook Insights, Instagram Analytics) or third-party tools like Google Analytics.
• Provide detailed reports to clients, highlighting successes, challenges, and areas for improvement.
• Use data to refine strategies and suggest new approaches for better results.

• Create and manage social media ad campaigns (Facebook Ads, Instagram Ads, LinkedIn Ads).
• Set up target audiences based on demographics, interests, and behaviors.
• Monitor ad performance and optimize campaigns to maximize ROI.
• Allocate and manage advertising budgets, ensuring efficient use of funds.

• Starting from CAD $45 per hour.
• Custom package available. Please email me to inquire more on the pricing.
• All services are available globally to support clients wherever you may be.

• We start with a discovery call to understand your business and needs 
• Based on the information provided, I formulate a tailored based plan for each week.
• We make changes to the plan depending on the priority each week.
• I will dedicate a total of 15+ hours biweekly depending on the workload. 

Still considering if I’m the right fit for your project? Feel free to reach out—I’ll be glad to answer any questions. 

As a Project Manager for 5+ years, I offer my expertise to businesses and individuals. As your Project Manager, I will be planning, executing, delivering and closing projects, ensuring they are completed on time, within scope, and within budget. This service is ideal for companies that need project management expertise but do not want to hire a full-time employee:

• Scope planning: Work with stakeholders to define the project’s scope, objectives, and deliverables. This includes identifying key milestones, tasks, and deadlines.
• Budget Estimation: Develop a project budget with stakeholders that outlines the costs associated with resources, materials, and any other expenses.
• Resource Allocation: Identify and allocate the necessary resources (team members, tools, and materials) to ensure the project progresses smoothly.
• Risk Management: Assess potential risks and develop a risk management plan to mitigate them. This includes identifying potential issues that could arise and planning for contingencies.

• Team Coordination: Manage and coordinate the project team, ensuring everyone understands their roles and responsibilities. Facilitate communication and collaboration among team members.
• Task Management: Oversee the completion of tasks, ensuring that they are done on time and meet quality standards. Use project management tools (like Asana, Trello, Jira or your choice of CRM tool) to track progress.
• Stakeholder Communication: Keep stakeholders informed about project progress, changes, and any issues that arise. This includes regular status updates, meetings, and reports.
• Quality Assurance: Ensure that project deliverables meet the required standards and specifications. Conduct regular reviews and inspections to maintain quality throughout the project lifecycle.

• Performance Tracking: Monitor the project’s progress against the plan, using key performance indicators (KPIs) to measure success. Adjust plans as needed to keep the project on track.
• Budget Management: Keep track of project expenses, ensuring that the project stays within budget. If necessary, make adjustments to prevent cost overruns.
• Change Management: Manage any changes to the project scope, schedule, or budget. This includes assessing the impact of changes and obtaining approval from stakeholders.
• Issue Resolution: Address any issues or obstacles that arise during the project. This may involve problem-solving, conflict resolution, or reallocating resources.

• Final Deliverables: Ensure that all project deliverables are completed and handed over to the client or stakeholders. This includes final documentation, reports, and any other required outputs.
• Post-Project Review: Conduct a post-project review to assess what went well and what could be improved. This includes gathering feedback from the team and stakeholders.
• Lessons Learned: Document lessons learned during the project, which can be used to improve future projects.
• Project Closure Documentation: Prepare and submit all necessary documentation to formally close the project. This includes final reports, financial summaries, and project files.

• Starting from CAD $45 per hour.
• Custom package available. Please email me to inquire more on the pricing.
• All services are available globally to support clients wherever you may be.

• We start with a discovery call to understand your business and needs 
• Based on the information provided, I formulate a tailored based plan for each week.
• We make changes to the plan depending on the priority each week.
• I will dedicate a total of 15+ hours biweekly depending on the workload. 

Still considering if I’m the right fit for your project? Feel free to reach out—I’ll be glad to answer any questions.